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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Trent Stellrecht

March 21, 2025

5  out of  5
rating by Trent Stellrecht
"Kimberly T was incredibly helpful, diligent and polite throughout the entire experience. Answered all of my questions thoroughly. Would absolutely recommend going through Kimberly T if possible."
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Samantha Garcia Marroquin

March 21, 2025

5  out of  5
rating by Samantha Garcia Marroquin
"I called and spoke with Kimberly T. She was friendly and knowledgeable with answering all questions I had! I wish all offices had this kind of enthusiasm."
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Jason Newton

March 21, 2025

5  out of  5
rating by Jason Newton
"Great customer service! Jay Lewis is my guy! Jay Lewis is give all other top auto insurance companies a run for their money 😀 with their great prices. Their customer service is A1 go and see them you won’t be disappointed!"
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Darrel Beck

February 24, 2025

5  out of  5
rating by Darrel Beck
"Jay has always gone the extra mile with us. When we have any kind of issues with our insurance needs, he is always very responsive. Highly recommend Jay and State Farm."
We responded:
"Thank you, Darrel, for the 5-star review! We appreciate you trusting us to service your personal and business insurance needs. My team and I will work hard to see you get the remarkable service you deserve. Jay Lewis State Farm, Columbus, GA. "
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Macinze Coiner

January 24, 2025

5  out of  5
rating by Macinze Coiner
"Kimberly helped my mom and I make my moms car policy changes. She was very sweet and patient"
We responded:
"Thank you Macinze for recognizing Kimberly! I am glad to hear you received the level of customer care that lets you know we appreciate your business. Jay Lewis State Farm Insurance - Columbus, GA"
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Abby Spielman

January 21, 2025

5  out of  5
rating by Abby Spielman
"I can’t recommend them enough! I’ve gotten what feels like dozens of quotes over the last couple weeks and no one has been as friendly or helpful as Kimberly was on the phone! Thank you for the stellar service!"
We responded:
"Thank you so much for your kind words and for sharing your experience with us Abby! We're thrilled to hear that Kimberly provided such friendly and helpful service—it’s exactly what we strive for with every interaction. Your recommendation means the world to us, and we’re here whenever you need assistance. – Jay Lewis State Farm Insurance, Columbus GA"
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Tyler Evans

January 16, 2025

5  out of  5
rating by Tyler Evans
"If we can put aside my general disdain for the insurance industry for a moment, I'd like to say that I had an opportunity to meet Jay Lewis recently and I cannot say enough nice things about him and his staff. He listened to my concerns about my account, agreed to discuss a couple items with his staff that I brought to his attention, and he showed me everything he was doing to try and keep my insurance rates down. It's still not enough to change my perception of the industry, as I find it infuriating that rates are rising between 15-25% every six months, even for good motorists. Alas, insurance is a necessary part of life and at the moment I have yet to find a better agent than Jay in the Columbus, GA area. Edit Jan. 2025: I’ve switched insurance providers due to rising costs, but I want to emphasize it had nothing to do with Jay Lewis and his team. Highly recommend them if you’re shopping for insurance in Columbus. Ask for Kimberly when you call. She’s very courteous and professional."
We responded:
"Tyler, thank you for sharing your experience with Jay Lewis State Farm Insurance! We really do appreciate your business and the concerns you have regarding the inflationary trends in the insurance industry. We strive to provide excellent service while also ensuring that our customers receive the best possible rates by maximizing the discounts they're eligible to receive. Once again, thank you for allowing us the opportunity to service your personal insurance needs and your kind words. Jay Lewis State Farm, Columbus, GA. Tyler, Thank you for your thoughtful review! While we're sorry to see you go, we understand the need to find the best fit for your insurance needs. If you ever have questions or need assistance in the future, please don’t hesitate to reach out. We will definitely be in touch at your first renewal to try and win you back! We appreciate your recommendation and wish you all the best. Kindest regards, Jay Lewis"
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Summer Garmon

December 23, 2024

5  out of  5
rating by Summer Garmon
"Meg has been the best agent. She has guided me and been so helpful with me only knowing so little about insurance. She gave me the best deal possible and was always so positive and never got upset. She was patient and didn’t try to force anything on me."
We responded:
"Thank you for your fantastic review! We’re thrilled that Meg could provide you with such a positive experience and help you find the best deal. Your satisfaction means a lot to us. If you need anything in the future, don’t hesitate to reach out! Jay Lewis State Farm - Columbus, GA"
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Duvennia Foreman

December 9, 2024

5  out of  5
rating by Duvennia Foreman
"Meg Given was amazing everytime I need something change or update she does an amazing job been with State Farm over 7 year"
We responded:
"Thank you, Duvennia, for the wonderful review! We greatly appreciate your kind feedback, and I am glad that we have been so helpful to you over the years. Should you run into any further questions or concerns, give us a call! - Jay Lewis State Farm Columbus, GA "
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Shayna B

December 9, 2024

5  out of  5
rating by Shayna B
"Meg has been super helpful whenever we’ve needed anything. She goes out of her way to ensure things are handled quickly and efficiently. This agency has proven to be great time after time! Thanks for taking care of your customers!"
We responded:
"Thank you so much for your kind words, Shayna! We're thrilled to hear that Meg has been so helpful and that she's always gone the extra mile to assist you. We truly appreciate your continued trust in our agency, and we're grateful for the opportunity to take care of you. If you ever need anything else, don’t hesitate to reach out! - Jay Lewis State Farm Columbus, GA"
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Drake Beck

December 2, 2024

5  out of  5
rating by Drake Beck
"Meg, Destini, and the team at Jay Lewis’s branch are phenomenal. Having switched from a previous State Farm agency to this one, the difference is night and day. They go out of their way to notify you and work things out proactively. I can’t recommend them enough."
We responded:
"Drake, thank you so much for taking the time to share your positive experience with Meg, Destini, and the team at our Jay Lewis State Farm Office! Our team is dedicated to providing exceptional service and support, and it’s wonderful to know that their proactive approach has made a lasting impression on you. Your recommendation means the world to us! - Jay Lewis State Farm Columbus, GA "
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Joshua Rayfield

December 2, 2024

5  out of  5
rating by Joshua Rayfield
"Meg givans and will get all my business for as long as she’s doing insurance. I like real people, and I hate speaking to bots about my life. I will give her all my personal and business insurances I need. From boats to trucks to trailers to vans houses and shops."
We responded:
"Johsua, thank you so much for your kind words! We truly appreciate your trust in Meg Givans and our team. It’s wonderful to hear that you value a personal touch in your insurance experience, and Meg is dedicated to providing just that. We’re thrilled to assist you with all your insurance needs, whether it's for your boats, trucks, trailers, or any other assets. Your satisfaction is our top priority, and we’re here for you every step of the way. Jay Lewis State Farm Columbus, GA"
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Shakyra Sanchez

November 18, 2024

5  out of  5
rating by Shakyra Sanchez
"Great service!!!! I am especially fond of Meg!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience, and that Meg made a positive impression on you. She truly is an asset to our team! We look forward to serving you again soon! Jay Lewis State Farm Columbus, GA"
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Trey Forrester

November 18, 2024

5  out of  5
rating by Trey Forrester
"A+"
We responded:
"Trey, thank you so much for your fantastic review! We are thrilled to hear that you had an A+ experience with us. Your kind words motivate our team to continue providing the best service possible. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. We look forward to serving you again soon! Jay Lewis State Farm Columbus, GA"
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Rena Strowbridge

November 18, 2024

5  out of  5
rating by Rena Strowbridge
"Jay Lewis & his team are so amazing ! Ms. Destini was very professional & patient with me .. she got me the best quote for Life & Rental Insurance.. she most definitely takes her job seriously & presents the team well ! Thanks to you guys for being so helpful and trustworthy!"
We responded:
"Thank you so much for your kind words! We are thrilled to hear that Jay Lewis and Destini provided you with such a positive experience. It's wonderful to know that Destini's professionalism and dedication made a difference in your search for Life and Rental Insurance. We truly value your trust in us and appreciate your feedback. If you need any further assistance, please don’t hesitate to reach out. We're here to help! Jay Lewis State Farm, Columbus, GA"
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The Hustle

November 12, 2024

5  out of  5
rating by The Hustle
"First of all let me start by saying thank you to Meg. I know we all struggle with trying to find the best rates for auto Insurance and some are better than others but I know a lot of people in the insurance business clock in for a paycheck but I will say Meg is understanding Because she understands. So give her a call at jay Lewis State Farm Columbus Georgia on veterans Parkway and I promise you she will listen and give you the best rate👍👍👍👍👍"
We responded:
"Thank you so much for taking the time to share your experience! We're thrilled to hear that Meg was able to provide you with such great service. It’s always our goal to make sure our customers feel heard and supported, and we’re glad to know that Meg was able to do just that. Your recommendation means a lot to us, and we truly appreciate your trust in Jay Lewis State Farm. If you ever need any further assistance, don’t hesitate to reach out. Thanks again! Jay Lewis State Farm Columbus, GA"
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Shannon Phillips

October 20, 2024

5  out of  5
rating by Shannon Phillips
"I am very analytical so that means that I spend time researching things unfamiliar to me to make a decision. Destini was the perfect agent for my type of needs. She was patiently persistent which was exactly what I needed in order to make my decision. I believe I got the best life insurance for my family and a better understanding of how it all works because of Destini. Thank you Destini for being so great!"
We responded:
"Thank you so much for your wonderful review, Shannon! I'm thrilled to hear that Destini was able to meet your needs and help you find the perfect life insurance for your family. Your kind words mean a lot, and we’re grateful to have her on our team! -Jay Lewis State Farm Columbus, GA "
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EnaNichelle Friday

October 11, 2024

5  out of  5
rating by EnaNichelle Friday
"This morning I was on the hunt for a lower home owners and car insurance. I was connected to this lovely young lady Destini. She was so kind and patient and took her time explaining the policy. So pleasant and knowledgeable. Thank you for all your help it was easy to get done!"
We responded:
"Ena, thank you for taking the time to share your positive experience with us! We're thrilled to hear that Destini was able to assist you in finding a better value on your homeowners and car insurance. It's wonderful to know that she provided excellent customer service by being kind, patient, knowledgeable and made the process to change companies easy. Please don't hesitate to reach out. We're here to help! Jay Lewis State Farm - Columbus, GA "
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Dashaun Shorter

October 10, 2024

5  out of  5
rating by Dashaun Shorter
"What more can I say about such a great and professional insurance company. Also if you have ever met Meg than you have had the liberty of meeting someone that not only cares about her work, she cares about the people as well. Thank you again"
We responded:
"Hi Dashaun! I appreciate your lovely review and feedback on your experience with us! I am happy to hear Meg was able to help you out and make you feel seen and understood. Please give us a call if we can assist you with anything else! - Jay Lewis State Farm - Columbus, GA "
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Julie Driver

September 26, 2024

5  out of  5
rating by Julie Driver
"Meg @ this office is amazing. She has helped my husband and I find life insurance even with our prior health issues. She follows up every few months to check on our insurance needs! I have been able to add super affordable renters insurance and life insurance for our son and it is amazingly affordable. You need call and ask for Meg!! Best agent we have ever had the pleasure of doing business with."
We responded:
"Julie, thank you for the amazing review highlighting Meg and our team! Meg is an awesome member of our team, and I am so glad to hear she was able to assist you and your family with your insurance needs. It's a privilege to care for our Good Neighbors and their families, so we thank you for your patronage. If there is anything else we can assist you with, please let us know. We are glad to help! - Jay Lewis State Farm Insurance Agency, Columbus, GA"
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Abdul Walton

September 25, 2024

5  out of  5
rating by Abdul Walton
"Spoke with Ms.Destini walked me through all my options and went over multiple bundles that were offered. Very knowledgeable and extremely helpful. Would highly suggest her services to anyone. Thank you very much for the hard work that you put in for me and my family."
We responded:
"Abdul, thank you for recognizing Destini with an awesome review! Destini works hard making sure our customers get the best value for their premium dollar by providing them with all the discounts their eligible to receive - Jay Lewis State Farm Insurance Columbus, GA. "
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More Than The Masters podcast

September 25, 2024

5  out of  5
rating by More Than The Masters podcast
"I had questions about my auto insurance and i somehow got on the phone with Ms Destini (sp) . She helped and answered all my questions and was able get me my account info which i was in need of in a hurry . Thank you again Ms Destini"
We responded:
"Dhrmaine thank you for acknowledging Destini for her thorough and efficient service! Destini makes customer needs a top priority and strives to provide the best service possible - Jay Lewis State Farm Insurance Columbus, GA."
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Leah Brown

September 25, 2024

5  out of  5
rating by Leah Brown
"I've had State Farm for years and they always make any changes I need so easy! I called and spoke with Destini this morning and she was so sweet ❤️ She helped me get another policy started with no problem. Highly recommend!"
We responded:
"Leah, thank you for taking the time to recommend Destini! A recommendation is one of the greatest compliments we could ever receive. We're glad you find us responsive and easy to work with when assisting you with your insurance needs. Jay Lewis State Farm Insurance Columbus, GA"
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Constance Fountain

September 13, 2024

5  out of  5
rating by Constance Fountain
"I got started with Jay Lewis State Farm through Destini (agent). She was a total God send. She was so helpful and very informative. She also helped with any information I needed."
We responded:
"Constance your kind words are greatly appreciated! Destini, works diligently to provide our customers with the level of service they deserve. We're here for you, should the need arise in the future. Jay Lewis State Farm Insurance Columbus, GA"
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Ming Liao

August 21, 2024

5  out of  5
rating by Ming Liao
"I have had a very happy and great experience in working with agent Destini Battle. She provided excellent and professional service for my insurance needs."
We responded:
"Ming, thank you so much for your kind words! I’m delighted to hear that you had such a positive experience working with Destini. Providing excellent service is our goal, and we're happy that she could meet your insurance needs. If you ever need anything else, we're here to help! - Jay Lewis State Farm Columbus, GA "