Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Julie Driver

Julie Driver

September 26, 2024

5  out of  5
rating by Julie Driver
"Meg @ this office is amazing. She has helped my husband and I find life insurance even with our prior health issues. She follows up every few months to check on our insurance needs! I have been able to add super affordable renters insurance and life insurance for our son and it is amazingly affordable. You need call and ask for Meg!! Best agent we have ever had the pleasure of doing business with."
We responded:
"Julie, thank you for the amazing review highlighting Meg and our team! Meg is an awesome member of our team, and I am so glad to hear she was able to assist you and your family with your insurance needs. It's a privilege to care for our Good Neighbors and their families, so we thank you for your patronage. If there is anything else we can assist you with, please let us know. We are glad to help! - Jay Lewis State Farm Insurance Agency, Columbus, GA"
Profile photo of Abdul Walton

Abdul Walton

September 25, 2024

5  out of  5
rating by Abdul Walton
"Spoke with Ms.Destini walked me through all my options and went over multiple bundles that were offered. Very knowledgeable and extremely helpful. Would highly suggest her services to anyone. Thank you very much for the hard work that you put in for me and my family."
We responded:
"Abdul, thank you for recognizing Destini with an awesome review! Destini works hard making sure our customers get the best value for their premium dollar by providing them with all the discounts their eligible to receive - Jay Lewis State Farm Insurance Columbus, GA. "
Profile photo of More Than The Masters podcast

More Than The Masters podcast

September 25, 2024

5  out of  5
rating by More Than The Masters podcast
"I had questions about my auto insurance and i somehow got on the phone with Ms Destini (sp) . She helped and answered all my questions and was able get me my account info which i was in need of in a hurry . Thank you again Ms Destini"
We responded:
"Dhrmaine thank you for acknowledging Destini for her thorough and efficient service! Destini makes customer needs a top priority and strives to provide the best service possible - Jay Lewis State Farm Insurance Columbus, GA."
Profile photo of Leah Brown

Leah Brown

September 25, 2024

5  out of  5
rating by Leah Brown
"I've had State Farm for years and they always make any changes I need so easy! I called and spoke with Destini this morning and she was so sweet ❤️ She helped me get another policy started with no problem. Highly recommend!"
We responded:
"Leah, thank you for taking the time to recommend Destini! A recommendation is one of the greatest compliments we could ever receive. We're glad you find us responsive and easy to work with when assisting you with your insurance needs. Jay Lewis State Farm Insurance Columbus, GA"
Profile photo of Constance Fountain

Constance Fountain

September 13, 2024

5  out of  5
rating by Constance Fountain
"I got started with Jay Lewis State Farm through Destini (agent). She was a total God send. She was so helpful and very informative. She also helped with any information I needed."
We responded:
"Constance your kind words are greatly appreciated! Destini, works diligently to provide our customers with the level of service they deserve. We're here for you, should the need arise in the future. Jay Lewis State Farm Insurance Columbus, GA"
Profile photo of Ming Liao

Ming Liao

August 21, 2024

5  out of  5
rating by Ming Liao
"I have had a very happy and great experience in working with agent Destini Battle. She provided excellent and professional service for my insurance needs."
We responded:
"Ming, thank you so much for your kind words! I’m delighted to hear that you had such a positive experience working with Destini. Providing excellent service is our goal, and we're happy that she could meet your insurance needs. If you ever need anything else, we're here to help! - Jay Lewis State Farm Columbus, GA "
Profile photo of Daphne Register

Daphne Register

August 18, 2024

5  out of  5
rating by Daphne Register
"Destini has great customer service. Her work ethic, friendliness, and patience is apparent over the phone."
We responded:
"Thank you so much for recognizing Destini's work ethic and friendliness! We are fortunate to have her on our team, helping our customers. We appreciate you allowing Jay Lewis State Farm Columbus, GA to service your personal insurance needs."
Profile photo of Ari Ortiz

Ari Ortiz

August 16, 2024

5  out of  5
rating by Ari Ortiz
"I am so glad we decided last minute to switch to State Farm for our auto insurance! Destini was extremely helpful in making the process so easy and stress free and I highly recommend going to this company for affordable prices and excellent customer service"
We responded:
"Hi Ari! Thank you for your feedback, and I am happy to hear that you have had a positive experience with Destini and making the switch to Jay Lewis State Farm Columbus, GA! We will only continue to give you our very best, and if you have any questions in the future, please give us a call. "
Profile photo of Jaidah Young

Jaidah Young

August 2, 2024

5  out of  5
rating by Jaidah Young
"I recently purchased life insurance. Destini assisted me with the whole process. She was very helpful and knowledgeable with the policies & coverage. She was very professional & friendly & readily answered all my questions. Her customer service definitely deserves a 5-star rating. Thank you Destini. Please make sure to work her. Destini is on your side!"
We responded:
"Thank you so much for the fantastic review, Jaidah! We're happy to hear that Destini provided you with excellent service and helped you through the life insurance process. Her friendliness and knowledge truly shine through in all her interactions. We'll make sure to pass on your kind words to her. We're grateful you gave Destini and Jay Lewis State Farm Agency, Columbus, Ga the opportunity to take care of your family's life insurance needs."
Profile photo of Kerelenko Chandler

Kerelenko Chandler

July 12, 2024

5  out of  5
rating by Kerelenko Chandler
"I recently purchased life and renters insurance. Destini assisted me with both policies. She was very helpful and knowledgeable with the policies & coverages. She was very professional & friendly & readily answered all my questions. Her customer service definitely deserves a 5-star rating. Thank you Destini."
We responded:
"Kerelenko, thank you for your 5-star review! We're thrilled to hear that Destini provided helpful and knowledgeable assistance with your life and renters insurance policies. Her professionalism, friendliness, and prompt responses to your questions are greatly appreciated. Thank you for choosing Jay Lewis State Farm Agency and we look forward to serving you again in the future."
Profile photo of Angela Taylor

Angela Taylor

July 1, 2024

5  out of  5
rating by Angela Taylor
"Destini was so helpful, kind & an overall joy to work with"
We responded:
"Angela, Thank you for your kind review of Destini! We appreciate your positive feedback and will pass it along to her. We look forward to serving you again in the future. Jay Lewis State Farm Agency Columbus, GA "
Profile photo of OddBeardActual

OddBeardActual

June 3, 2024

5  out of  5
rating by OddBeardActual
"Best place to go for insurance. Everyone always goes above and beyond to make sure you were taken care of."
We responded:
"Thank you so much for the excellent feedback! I'm glad to hear our team has made you feel well taken care of. Please don't hesitate to reach out if there is anything we can assist you with in the future! -Jay Lewis State Farm Columbus, GA"
Profile photo of Mary Margaret Davis

Mary Margaret Davis

May 19, 2024

5  out of  5
rating by Mary Margaret Davis
"Working with Jay Lewis insurance agency has been a great experience! I talked with Meg to discuss some of my business and personal insurance needs. She went above and beyond my expectations and saved me a significant amount of money on my homeowners and auto insurance. She made sure I have all of the coverage I need and was very quick to get back to me with answers to any questions I had."
We responded:
"Thank you for the fantastic review, Mary Margaret! I'm glad to hear Meg was helpful in going over your coverage options and pointing you in the direction of what could work for you. If there is anything else she or I can assist you with, please let us know. We are happy to help! - Jay Lewis State Farm Columbus, GA"
Profile photo of Alysa Costello

Alysa Costello

May 16, 2024

5  out of  5
rating by Alysa Costello
"Today I had the pleasure of talking with Destini and it was straight to the point. I addressed my concern and she immediately started fixing the issue. I never have an issue with this office."
We responded:
"Alysa, thank you for your 5-star review! We're delighted to hear that Destini was able to promptly address your concern and provide efficient service. We appreciate your support and look forward to serving you again in the future. Jay Lewis State Farm Columbus, GA"
Profile photo of adan clark

adan clark

April 30, 2024

5  out of  5
rating by adan clark
"I want to give a big shout out to everyone in this office, especially Meg. Thank you for your diligence and persistence in solving my billing questions. Everyone is polite and professional and I enjoy doing business with this firm!!"
We responded:
"Adan, Thank you for the fantastic review! I'm glad to hear that Meg and our team have been helpful and enjoyable to work with resolving your billing questions. If you ever need any further assistance or have any questions, please don't hesitate to reach out to us, we're here to help! -Jay Lewis State Farm Columbus, GA "
Profile photo of susan williamson

susan williamson

March 13, 2024

5  out of  5
rating by susan williamson
"Super nice and knowledgeable! Everyone is so friendly and willing to help with all your needs. I would highly recommend this agency!!"
We responded:
"Thank you for the positive feedback, Susan! I am so happy to hear you enjoyed working with our friendly and helpful team. Please feel free to stop by or call us if there is anything else we can do for you. - Jay Lewis State Farm Columbus, GA"
Profile photo of Jon Chapman

Jon Chapman

February 26, 2024

5  out of  5
rating by Jon Chapman
"Terrific customer service. Insanely busy week and was able to get my quotes and info from texting a representative. Meg Givans was great! She was patient and worked with me to get everything in order in a manner that worked for me. Great pricing and well informed! Overall great experience."
We responded:
"Thank you, Jon, so much for your wonderful review! We're thrilled to hear that you found doing business with us to be a breeze and that our rates met your expectations. At Jay Lewis State Farm Insurance, we strive to provide a seamless and hassle-free experience for our customers. We're committed to ensuring that our services are user-friendly, and our rates are competitive, so it's great to know that we hit the mark for you. If you ever need any further assistance or have any questions, please don't hesitate to reach out to us. We're here to help! Jay Lewis State Farm Columbus, GA"
Profile photo of Tyler Evans

Tyler Evans

February 19, 2024

5  out of  5
rating by Tyler Evans
"If we can put aside my general disdain for the insurance industry for a moment, I'd like to say that I had an opportunity to meet Jay Lewis recently and I cannot say enough nice things about him and his staff. He listened to my concerns about my account, agreed to discuss a couple items with his staff that I brought to his attention, and he showed me everything he was doing to try and keep my insurance rates down. It's still not enough to change my perception of the industry, as I find it infuriating that rates are rising between 15-25% every six months, even for good motorists. Alas, insurance is a necessary part of life and at the moment I have yet to find a better agent than Jay in the Columbus, GA area."
We responded:
"Tyler, thank you for sharing your experience with Jay Lewis State Farm Insurance! We really do appreciate your business and the concerns you have regarding the inflationary trends in the insurance industry. We strive to provide excellent service while also ensuring that our customers receive the best possible rates by maximizing the discounts they're eligible to receive. Once again, thank you for allowing us the opportunity to service your personal insurance needs and your kind words. Jay Lewis State Farm, Columbus, GA. "
Profile photo of Connie Bradley

Connie Bradley

December 5, 2023

5  out of  5
rating by Connie Bradley
"Meg at State Farm has been so beyond helpful and kind! She truly shows what excellent customer service is!!"
We responded:
"Connie, we greatly appreciate your kind words and acknowledging Meg for her exemplary customer service. Meg works hard to make sure everyone is taken care of and receives the level of service they deserve. Jay Lewis State Farm Insurance Agency, Columbus, GA "
Profile photo of Benjamin Poteat

Benjamin Poteat

November 15, 2023

5  out of  5
rating by Benjamin Poteat
"An amazing and very helpful experience for a first time car owner and insurer! I would recommend anyone looking for insurance, especially if you are a first timer, look into State Farm!"
We responded:
"Ben, we're so glad that your first-time car ownership and obtaining insurance experience with Jay Lewis State Farm was such that you could recommend us to others. We look forward to working with you in the years to come and making sure you have the insurance coverages you need. Jay Lewis State Farm Insurance Agency, Columbus, GA"
Profile photo of Jill Kenyon

Jill Kenyon

November 10, 2023

5  out of  5
rating by Jill Kenyon
"Many thanks to Shannon and the team at Jay Lewis State Farm. Shannon has always been helpful, is quite efficient and pleasant to deal with. Very pleased with their service and happy that I found them."
We responded:
"Jill, we appreciate your kind words, thank you for recognizing Shannon and the level of service she provides. We're happy you found us too! Jay Lewis State Farm Insurance Agency, Columbus, GA "
Profile photo of Jennifer Scott

Jennifer Scott

November 9, 2023

5  out of  5
rating by Jennifer Scott
"Staff was wonderful and patient I spoke with Meg she explained everything very well and was so nice n understanding ty Meg. Will recommend"
We responded:
"Jennifer thank you for this glowing review! I am so glad to hear you have enjoyed working with Meg so far! She works hard to make all of our Good Neighbors feel cared for and confident about their coverage. If you have any questions or concerns along the way, please do not hesitate to stop by or give us a call. We are here to help! -Jay Lewis State Farm Insurance Agency, Columbus, GA "
Profile photo of Laura Anne Rogers

Laura Anne Rogers

November 2, 2023

5  out of  5
rating by Laura Anne Rogers
"Meg has been great to work with! She was super responsive and helpful as well as gracious and patient when I could not call or email when I had hoped to. We are looking forward to our switch to State Farm!"
We responded:
"Laura, thank you for recognizing Meg's helpfulness and responsiveness with a 5-star review! We greatly appreciate you letting Meg and Jay Lewis State Farm Insurance Agency, Columbus, GA service your personal insurance needs. "
Profile photo of Traci Johnson

Traci Johnson

October 2, 2023

5  out of  5
rating by Traci Johnson
"Always helpful and so easy to work with!"
We responded:
"Traci, thank you so much for your kind words, we greatly appreciate the opportunity to service your insurance needs! - Jay Lewis State Farm Insurance Agent, Columbus, GA "
Profile photo of Rebecca Holloway

Rebecca Holloway

September 23, 2023

5  out of  5
rating by Rebecca Holloway
"Megan was a great help to me after my car accident, when I felt all was lost and devastated she encouraged me and helped me through the whole process. Which turned out to be pretty good. She's the best !!!"
We responded:
"Rebecca, we're especially glad that you were okay! Thank you so much for taking the time to recognize Meg's helpfulness and encouragement with your recent claim. - Jay Lewis State Farm Insurance Agent, Columbus, GA "